Spa Attitude

Please arrive 10 minutes before your scheduled treatment. In the case of a late arrival.

the time devoted to your treatment cannot be guaranteed.

CANCELLATION POLICY

If you reschedule or cancel your appointment, please notify the Spa reception at least 24 hours in advance to avoid being charged the full amount. Your bank card number will be requested at the time of booking to secure the appointment.

PREGNANT WOMEN

We provide special treatments for expectant mothers. Feel free to ask the staff at the Spa who will help you choose appropriate spa treatments for this special moment in time.

MEDICAL CONDITION

The Spa treatments are intended exclusively for people in good health. Please inform us of any health issues, allergies or injuries that might interfere with your treatment or use of the Spa. Before making any reservations in the Spa, contact your doctor in case of doubt. The Spa is a non medicalised environment and all the programs administered have your well-being as their sole aim.

RESPECT FOR OTHERS

The Spa is a place of tranquility, harmony and well-being. It is not allowed to smoke or to use cell phones within the Spa.

Management is not responsible for any lost, stolen, forgotten or damaged objects within the Spa. No valuable items should be left in the changing rooms and lockers.

MINIMUM AGE

For security reasons, access to Deep Nature Spas is only allowed for people over the age of 16.